Chap phones up to complain about a book order I have sent him.
I look up the order, and assure him that the books have gone out to him with Royal Mail.
"Oh I know that, I found them in my garden" it seems that the postie left them half in his letter box, and someone pulled them out,and threw them into the bushes.
He wanted to know what I was going to do about it.
I paused bleakly for a moment (wondering what all this had to do with me) and asked him how much damage there was to the books.
"Nothing at all, you wrapped them very well, but I wondered what compensation I would receive from you for them being thrown into the hedge"
I shall stop here !