This is a real email I received recently.
I don’t even need to comment.
“I was in Salisbury about a year ago and bought a book in your store, only to accidentally leave it on the plane. I was so disappointed. I cannot remember the name of the book, but it had a black cover, I
do believe. It was a Juvenile’s book. I very much want to order this
book. Can you suggest to me which one it might be? Thanks! S__ T___, U.S.A.”